FAQs

Frequently asked questions

How much do you charge for window cleaning?

Are you searching for a reliable window cleaning service at an affordable cost? We’ve got it! Our prices are tailored to the size of your property and the frequency of our visits (every 4 or 8 weeks). With us, you can enjoy great value for money when opting in for our regular window cleaning services. Reach out today and receive a quote over the phone. We can’t wait to hear from you!

Do you offer discounts?

Yes we offer discounts on our other external cleaning services when you are one of our regular window cleaning customers. So whether you need your gutters clearing or driveway cleaning, we offer unbeatable prices to our existing customers.

How does your regular window cleaning service work?

We want to give you the best possible window cleaning experience with no hassle. We’ll put you on a 4 or 8-week roster, depending on what suits you best, and perform high quality cleans every time. Your windows, sills, frames and doors will be cleaned on each visit and our services are protected by a 24-hour guarantee regardless of weather conditions. You can pay for our services via Stripe & GoCardless – whatever is most convenient for you.

Do I need to be there when you come to clean the windows?

When our team arrives at your property, there’s no need for you to be onsite. We’ll send you a text message beforehand and request that you’ve opened any gates or access points that we’d need to get to your windows. That way, we can get straight to work when we arrive.

What equipment do you use?

For perfect results every time, we make use of the latest in high-reach water fed pole systems that can reach up to 40ft in height. This permits us to clean windows above conservatories, garages, extensions and more without any fuss. The pure water we use is stored on our specially equipped vans and helps us deliver a flawless finish as it is free from any minerals or impurities. The water is left to dry on the windows, creating a streak-free shine.

What is pure water?

The process of pure water window cleaning works by using 100% pure water that has been filtered and purified to remove contaminants, minerals, and other particles. This form of cleaning is often used in commercial and industrial settings in order to clean various surfaces, equipment, and items. Different methods such as reverse osmosis, distillation, deionisation, and filtration are used to give the water a higher degree of purity so it can better clean windows. Pure water does not contain any impurities that would leave marks or streaks behind, leaving surfaces cleaner and brighter than traditional tap water ever could. Additionally, using pure water for cleaning is much more beneficial for the environment since it eliminates the need for harsh chemicals and detergents.

What if it is raining when you are due to clean my windows?

We can clean windows in the rain! Our water fed pole system enables us to get great results no matter the weather. We cover all areas of the window – frames, sills, ledges and glaze panels – so that when we’re done, the windows are left spotless. Plus, with our 24 hour guarantee you can be sure that if you’re not satisfied we’ll come back and clean again. Get great window cleaning services in any weather with us!

Do you offer commercial window cleaning?

Without a doubt, our team offers professional window cleaning services for commercial customers. Our experienced professionals can provide regular window cleaning for a variety of places including offices, restaurants, pubs, leisure complexes and more. Allow us to take care of your windows!

Are you fully insured?

Yes we are fully insured, Our experienced window cleaners are extensively trained and insured, guaranteeing the protection of your property. Should you require proof of our insurance policy or a risk assessment, please do not hesitate to ask.

How do I book?

No project is too big or small for us! If you need help with a job, don’t hesitate to contact us. Simply fill out our online form or give us a call and we’ll provide you with an estimate on the spot. Let us show you what we can do!

How can i get a quote?

You can fill in our quote form to get a quote this can be found Here

Are your services guaranteed?

Can we change to this text Yes, our window cleaning services come with a 48-hour guarantee! If you’re not completely satisfied, just let us know within 48 hours, and we’ll return to reclean your property at no extra cost. We’re committed to delivering top-quality results and ensuring our customers are happy with every clean. This guarantee reflects our dedication to excellence and your satisfaction.

Promotions

Check website Facebook/insta pages @premierexteriorclean for offers